Without your interest, input, and code, Asterisk wouldn’t exist.
Open source projects are hungry for new ideas and excellent contributions: I encourage you to be a participant in the Asterisk community, and I look forward to seeing your questions and examples in the next edition of this book. Asterisk is an open source, converged telephony platform, which is designed primarily to run on Linux.
“There’s more than one way to do it.” I’ve been working with Asterisk for nine years, and this motto becomes more true with each release, each added feature, and each clever person who attacks a telecommunications problem with this incredibly flexible toolkit. Then, I typically point the person toward the first edition of this book, , and set him loose.
I had the fantastic opportunity to work as the community manager for the Asterisk project at Digium for two years, which gave me one of the best vantage points for seeing the scope and imagination of the worldwide development effort pushing Asterisk forward. In just a few hours of development (or longer, of course), companies can change the way they deliver products to customers, nonprofits can overhaul how their users interact with the services they offer, and individuals can learn to build a perfectly customized call-handling system for their mobile and home phones.
Asterisk combines more than 100 years of telephony knowledge into a robust suite of tightly integrated telecommunications applications.
The power of lies in its customizable nature, complemented by unmatched standards compliance.
However, this book will also be useful for the more experienced Asterisk administrator.
If this is your first project with Asterisk, I’d like to welcome you to the huge community of users and developers dedicated to making Asterisk better.Moreover, Asterisk can integrate with other business technologies in ways that closed, proprietary PBXs can scarcely dream of.Asterisk can appear quite daunting and complex to a new user, which is why documentation is so important to its growth.As I continue to answer “Yes, it can do that,” I watch as the person’s eyes grow wide. At a recent communications conference I attended, the question “Who uses Asterisk? I tell people that it’s reasonable for anyone delivering services both via phone and web to want to add an “A” for Asterisk to the LAMP (Linux, Apache, My SQL, [Perl/Python/PHP]) acronym, making it LAAMP.The person starts to smile when he starts to think about new things to do that his old phone or communication system couldn’t possibly have done. (LAMA-P was another option, but for some reason nobody seems to like that version…I don’t know why.)The expansion of this book to include more examples is something I’ve been looking forward to for some time.